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TERMS & CONDITIONS 

INTRODUCTION

You agree to use DEBARIZ.AE website only for purposes that are permitted by this TERMS & CONDITIONS and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

You agree that you will not access or attempt to access this website other than through the interface that is provided by DEBARIZ.AE, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of DEBARIZ.AE.

You specifically agree not to access or attempt to access this website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with this website (or the servers and networks which are connected to this website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose.

You agree that you are solely responsible for any breach of your obligations under this TERMS & CONDITIONS and for the consequences (including any loss or damage which DEBARIZ.AE may suffer) of any such breach.

YOUR ACCOUNT AND AMENDMENT TO THE TERMS OF USE

You are required to register with DEBARIZ.AE in order to access most services of the site. With respect to any such registration, we may refuse to grant to you the username you request. Your username and password are for your personal use only. If you use the site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to DEBARIZ.AE including those set forth in these TERMS & CONDITIONS, DEBARIZ.AE reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.

We may from time to time modify or change the TERMS & CONDITIONS. The revised Terms of Use will govern your future use of our site and service, so we strongly suggest that you visit and review our Terms of Use periodically. If you do not agree to the revised version, you must immediately stop using our Site and Service.

INTELLECTUAL PROPERTY

All content included on the site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of DEBARIZ.AE or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all content on the site is the exclusive property of DEBARIZ.AE. DEBARIZ.AE and its suppliers and licensors expressly reserve all intellectual property rights in all content.

LEGAL CAPACITY TO MAKE AGREEMENTS AND TRANSACT PROPERTY

If you are under the age eighteen (18) years you cannot place orders with DEBARIZ.AE. By accepting these Terms of Use you acknowledge that you are over the age of eighteen (18) years. Should Debariz suffer any damage or other losses as a result of a transaction entered into by a minor,DEBARIZ.AE reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with DEBARIZ.AE.

PRICES

BASE CURRENCY

All fees and prices are in UAE Dirhams (AED)

CHANGE OF PRODUCT PRICES

Product price(s) are subject to modification at any time. Price(s) may also vary due to a launching price, a promotional offer or sales. Price(s) of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.

TYPOGRAPHICAL

DEBARIZ.AE strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical or other error, DEBARIZ.AE shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.

Additionally, all hyperlinks to other Web sites from DEBARIZ.AE are provided as resources to customers looking for additional information and/or professional opinion. DEBARIZ.AE does not assume responsibility for the claims and/or representations made on these or any other Web sites.

ORDERS

PLACING AN ORDER

Placing an order can be done from the website or by calling us. Should you place an order from the website, you have to be sure that personal data is correct and updated. DEBARIZ.AE suggests the Customer to proof-read his/her form several times before validating an order. DEBARIZ.AE is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.

PROCESSING TIME

You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Debariz.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. DEBARIZ.AE reserves the right at any time after receipt of your order to accept or decline your order for any reason. DEBARIZ.AE reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

ORDER ACKNOWLEDGEMENT

DEBARIZ.AE will keep you informed of your order status via e-mail. All tracking information will be emailed to your DEBARIZ.AE ID once your order has processed or changed status. You may also acquire your order status and other live updates by logging in to your account on our web site.

CHANGE ORDER

You may request a change to your order provided the order has not already been charged to your account. Please call us during DEBARIZ.AE's hours of operation to request a change to your order. Please have your Sales Order (SO) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.

CANCEL ORDER

You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call us during DEBARIZ.AE's hours of operation to request an order cancellation. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.

REFUSE ORDER

DEBARIZ.AE reserves the right to refuse a delivery or honor an order from a CUSTOMER who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. DEBARIZ.AE also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.

PRE-ORDER

Pre-order is a service that lets you order a product before the official launch date.

Please note the following points on DELIVERY & PAYMENT in relation to our PRE-ORDER option:

  • DELIVERY: We aim to deliver pre-ordered products on the official launch date, provided that we have received and processed your payment. This is not always possible due to availability at our warehouse. Delivery charges may apply to all pre-orders unless otherwise stated. Standard Delivery timelines will apply from the moment the pre-ordered product is available. We reserve the right to cancel any order for reason that we may or may not disclose. Delivery date for the pre-ordered items may change without any prior notice or confirmation
  • PAYMENT: Payment must be made in advance to confirm you’re PRE-ORDER. If for any reason you would like to cancel your order before shipment you must do so at least 3 days before we dispatch your order

PAYMENT

DEBARIZ.AE currently offers COD (“Cash on Delivery”) payments.

We also accept payment using debit/credit card on our POS machine. This option can be availed at the time of collecting your order from our delivery agent. VISA/Mastercard payments are supported by our POS machine.

INVOICE

The order form filled out online by the CUSTOMER cannot be considered as an invoice. Regardless of the purchase or payment methods, the Customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in DEBARIZ.AE's database.

SECURITY

DEBARIZ.AE will take all reasonable precautions to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to information you may provide.

Provision of Official Documents

In an effort to increase the safety for our shoppers, and in line with our banks security requirements, we may from time to time ask for a copy of a valid ID and the front side of your credit card (only if deemed necessary). This may be at the time of delivery, or at the time of order processing. We accept the following as a form of valid ID:

  • Emirates ID
  • UAE Driver's License
  • Passport Copy
  • Failure to provide such documents upon request may lead to cancellation of the order and payment of the related charges. All information is collected lawfully and in accordance with prevailing Data Protection Laws.

Any Debit/Credit cards details or information will NOT be stored, sold, shared, rented or leased to any third parties. See Privacy Policy for further details.

If you have any queries or issues regarding security at Debariz please get in touch with us through our Contact page.

DISPUTES

If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("DISPUTE") arises out of or in connection with or in relation to this USER AGREEMENT, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this USER AGREEMENT or this clause, or any question regarding the legal relationships established by this USER AGREEMENT or the consequences of its nullity, then the parties shall first attempt amicably to settle the DISPUTE through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the DISPUTE.

In the event that a DISPUTE has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the DISPUTE shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Arbitration Center (DIAC), which rules ("RULES") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the DIAC court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the DIAC Court), the sole arbitrator shall be appointed by the DIAC Court. The seat or legal place of the arbitration shall be Dubai International Arbitration Centre in Dubai, UAE.

The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of DEBARIZ.AE to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and DEBARIZ.AE shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.

LIMITATIONS OF LIABILITY

IN ALL CIRCUMSTANCES DEBARIZ.AE'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. DEBARIZ.AE SHALL NOT, UNDER ANY CIRCUMSTANCES, IS LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. DEBARIZ.AE SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT DEBARIZ.AE HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to DEBARIZ.AE and DEBARIZ.AE shall treat any such unauthorized use as subject to the TERMS AND CONDITIONS of this USER AGREEMENT.

Products deemed to be super-savers or highly discounted by the company might be limited by quantity per order and company reserve the right to alter ordered quantity for such products and or cancel the order with or without consent of the customer.

DEBARIZ.AE reserves the right to cancel any unpaid order under any circumstances without any owed liability towards customer or otherwise, in-case of paid orderDEBARIZ.AE still reserves this right as long as paid amount is returned in full.

GOVERNING LAW

This USER AGREEMENT is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason. 

SECOND HAND ELECTRONIC DEVICES

PURCHASING FROM OUR WEBSITE

All our items or goods are 'top class, second hand' items that are meticulously selected by our Quality Control Team. We select only high quality items for selling purpose.

RETURN OF FAULTY GOODS

  1. Please bear in mind all our items are'top class, second hand' items. If you believe the goods are too faulty, you must notify us immediately or within 24 hours of receipt of the goods, you should return the item along with the invoice and a note with your original order number and explaining what the problem is.
  2. When we receive them we will investigate the fault and then contact you. We have a very strict system where items are photographed and catalogued as they are received from our warehouse.
  3. We reserve the right to produce this evidence in the event of any dispute as to the cause of the fault. We accept no liability for faulty items after it has been worn or used by you. Please Contact us for details.

GENERAL WARRANTY

  1. This Warranty covers the defects resulting from defective parts, materials or manufacturing, if such defects are revealed during the period of 3 months since the date of purchase.
  2. The device is considered defective if it fails to perform the functions as indicated in the operation manuals, technical specifications or any other similar documents supplied with the equipment, and the failure is due to internal device characteristics.
  3. The Warranty does not cover consumables or parts of limited regular functionality due to their natural wear and tear.
  4. The Warranty does not cover any software by third party manufacturers or vendors, that is installed on the device under repair.
  5. Debariz.com shall not be held responsible for the loss and restoration of any software or data.
  6. This warranty DOES NOT cover:
    • We do not provide warranty for the Accessories which is provided with the device.

VIOLATION OF TERMS OF USE

You understand and agree that in DEBARIZ.AE’s sole discretion, and without prior notice, DEBARIZ.AE may terminate your access to the website, or exercise any other remedy available and remove any unauthorized user information, if DEBARIZ.AE believes that the information you provide has violated or is inconsistent with these TERMS & CONDITIONS, or violates the rights of DEBARIZ.AE, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to DEBARIZ.AE for violations of these TERMS & CONDITIONS and you consent to injunctive or other equitable relief for such violations. DEBARIZ.AE may release user information about you if required by law or subpoena.

SEVERABILITY

If any provision of the TERMS & CONDITIONS is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

QUESTIONS OR CONCERNS

In case you want to get in touch with us, or would like to provide your valuable feedback, we are always there for you. In fact, it is a pleasure to hear from our valued customers. Kindly feel free to connect with us by making use of our Contact page.

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